>
Hero background
Rules & Policies

General Rules & Polices

OPEN: April 1 – November 27
PEAK SEASON: June 10 – August 21 (Daily Activities)
Non-Peak Season (Water Zone Closed): April 1 – May 5 & September 19 – November 27
Non-Peak Season (Water Zone Open—Weekends Only): May 6 – June 9 & August 22 – September 18
*All attractions and themed events are subject to change at any time and have limited availability outside of peak season.

  • Specific campsites or cabins may be requested, but are not guaranteed. We do offer you the opportunity to guarantee your favorite campsite or cabin by paying our applicable locking fee. If you opt out of the locking fee, you are guaranteed your selected site or cabin type, but NOT the specific unit number.
  • We have adopted dynamic rates which fluctuate based on occupancy similar to the hotel and airline industry. With that being said, rates vary based upon availability and are subject to change with each search.
  • 1 camping unit and 2 cars per site; extra vehicles $5, not including day guest vehicles that must park in overflow lot.
  • Must be 21 or older to rent campsite or cabin.
  • Wristbands issued upon check-in must be worn at all times to identify you as a registered guest. These wristbands also serve as your ticket to fun! They grant you access and use of the parks attractions and facilities. You may be turned away from an activity or amenity if a wristband is not present.
  • The following flags are allowed to be displayed at your site and throughout the campground, American, Canadian, Military, including Air Force, Army, Marine Corps, Navy, Coast Guard, POW, MIA, and veterans, sports and decorative flags such as holiday, seasonal or garden.
  • Please no bicycle riding after dark; helmets recommended.
  • Campers may arrive on a motorcycle, but are not permitted to ride the vehicle around the park.
  • Sorry, we cannot accept reservations that include a Saturday arrival or departure, unless made within 1 week of booking.
  • Bookings made during Memorial Day Weekend, Labor Day Weekend, or Columbus Day/Indigenous Peoples' Day Weekend with a Sunday departure date will not be accepted, unless made within 1 week of booking.
  • 3-night minimum stay is required for the following holiday weekends: Memorial Day, 4th of July, Labor Day, & Columbus Day/Indigenous Peoples' Day.
  • Minimum stay requirements may apply during your requested dates.
  • The following visitor fees apply for overnight guests:
    Non Peak season - $22 / overnight, $66 / 4-7 night
    Peak season & Holidays - $30 / overnight, $90 / 4-7 nights
  • Quiet hours: Daily, 11pm-7am.
  • For information about using your Club Yogi™ Rewards points, please visit this page.

Campsite Reservations

  • Check-in time is 2pm. We do have an early access option beginning at 11am, but it is available only if site is vacant (i.e. nobody in the site before you). It also involves a fee based on the time of check-in.
  • Early access (before check-in time) does not guarantee site/cabin will be ready or available at time of arrival. Early access only guarantees access to the Camp-Resort and Camp-Resort attractions, which requires parking in overflow. Access is based on availability – please call for info. We absolutely cannot accommodate access prior to 11am, so please plan your travel accordingly.
  • Check-out time is 1pm. Extended access is available for $10 during non-peak season and $25 during peak season to stay in the park until 6pm. Subject to availability.
  • Extended access (after check-out time) does not guarantee guest will be able to stay on site until departing from the park. Extended access only guarantees access to the Camp-Resort and Camp-Resort attractions, which requires parking in overflow. Access is based on availability.
  • No tents allowed on RV campsites. One camping unit per site.
  • We do not offer seasonal campsites. We do offer trailer storage.
  • Limit 8 people per site. Rates based on 4 people (4 years old and older). Additional person fees apply.
  • Max of 2 pets allowed at all RV campsites. View our pet waiver here.
  • Pets are not allowed on tent sites.

Cabin Reservations

  • Check-in time is 4pm. We do have an early access option beginning at 11am, but it is available only if site is vacant (i.e. nobody in the site before you). It also involves a fee based on the time of check-in.
  • Early access (before check-in time) does not guarantee campsite/cabin will be ready or available at time of arrival. Early access only guarantees access to the Camp-Resort and Camp-Resort attractions, which requires parking in overflow. Access is based on availability – please call for info. We absolutely cannot accommodate access prior to 11am, so please plan your travel accordingly.
  • Check-out time is 11am. Extended access is available for $10 during non-peak season and $25 during peak season to stay in the park until 6pm. Subject to availability.
  • Extended access (after check-out time) does not guarantee guest will be able to stay on site until departing from the park. Extended access only guarantees access to the Camp-Resort and Camp-Resort attractions, which requires parking in overflow. Access is based on availability.
  • Unless otherwise noted, rates based on 4 people (4 years old and older). Additional person fees apply.
  • Limit 6 people per site: Cottages, Skyline Cabins, Deluxe Comfort Cabins, Comfort Cabins, Camping Cabins, Boo Boo™ Bungalows, & Cozy Cabins.
  • Limit 10 people per site: Premium Loft Cabins, Three Bears Lodge.
  • Limit 19 people: Rangers Retreat .
  • Max of 2 pets allowed at all RV campsites. Pets are not allowed on tent sites. Pets are only allowed at pet-friendly cabins, so please request at time of booking. For 1 pet, there is a flat fee of $40. For 2 pets, there is a flat fee of $60. Pet owners are required to bring a crate(s) for their pets and are responsible for pet clean-up and noise control. For the safety of our guests, pets must be up to date on vaccinations. We reserve the right to remove hostile and disruptive pets from the park. Make sure to fill out our pet waiver.

Refund Policy

Refunds are prohibited for weather conditions, voluntary departure, acts of nature, or evictions. Any refund processed will be refunded in the same form that it was originally paid or a reservation credit can be issued towards a future stay to be used within one year from the date the reservation credit was issued. All refunds processed via credit/debit card will be processed back to the original credit/debit card used, no exceptions.

Cancellation Policy

We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date.

For Lodging Rentals:

    • 3+ WEEKS:
      Refund less $25 cancellation fee or full refund issued in camp credit

 

    • 2+ WEEKS:
      50% of reservation issued in camp credit

 

  • LESS THAN 2 WEEKS:
    Full reservation forfeited

For Three Bears' Lodge & Ranger Retreat:

    • 5+ WEEKS:
      Refund minus $50 cancellation fee or full refund issued in camp credit

 

    • 4+ WEEKS:
      50% of reservation issued in camp credit and 50% of reservation forfeited

 

  • LESS THAN 4 WEEKS:
    Full reservation forfeited

For Campsites:

    • 2+ WEEKS:
      Refund minus $25 cancellation fee OR full refund issued in camp credit

 

    • 1+ WEEKS:
      50% of reservation issued in camp credit and 50% of reservation forfeited

 

  • Less than 1 Week:
    Full reservation forfeited


The cancellation policy shall be amended in the event a natural disaster (i.e. Blizzard, Hurricane, or Tropical Storm Watch/Warning) is issued for the camp-resort area or the guest’s residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the camp-resort will be closed.

Change Policy

  • Changes to reservation arrival or departure dates made outside of the cancellation window (2+ weeks) will result in a one-time courtesy change and every change made thereafter will be charged a $15 service fee. Guest is responsible for any resultant difference in rates.
  • Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a Camp Credit. Camp Credit will remain active on the User Account and will expire one year from issuance.
  • Reservation arrival or departure dates may not be changed inside the cancellation window.

Payment Policy

  • Payment is due in full at time of booking.
  • We gladly accept Visa, Mastercard, Discover, and American Express.
  • Are you struggling to pay in full? Give us a call to see how we can work with you.

No Shows

Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in full forfeiture of funds.

Privacy Policy

Mountain View Resorts, LLC, d/b/a Yogi Bear’s Jellystone Park™ Camp-Resort at Luray, Virginia (“Luray”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Luray website and governs data collection and usage. By using the Luray website, you consent to the data practices described in this statement.

COLLECTION OF YOUR PERSONAL INFORMATION

Luray collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Luray also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Luray. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Luray for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Luray website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Luray public message boards, this information may be collected and used by others. Note: Luray does not read any of your private online communications.

Luray encourages you to review the privacy statements of websites you choose to link to from Luray so that you can understand how those websites collect, use and share your information. Luray is not responsible for the privacy statements or other content on websites outside of the Luray and Northgate Resorts family of websites.

USE OF YOUR PERSONAL INFORMATION

Luray collects and uses your personal information to operate the Luray website and deliver the services you have requested. Luray also uses your personally identifiable information to inform you of other products or services available from Luray and its affiliates. Luray may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Luray does not sell, rent or lease its customer lists to third parties. Luray may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Luray may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Luray, and they are required to maintain the confidentiality of your information.

Luray does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Luray keeps track of the websites and pages our customers visit within Luray, in order to determine what Luray services are the most popular. This data is used to deliver customized content and advertising within Luray to customers whose behavior indicates that they are interested in a particular subject area.

Luray websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Luray or the site; (b) protect and defend the rights or property of Luray; and, (c) act under exigent circumstances to protect the personal safety of users of Luray, or the public.

USE OF COOKIES

The Luray website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Luray pages, or register with Luray site or services, a cookie helps Luray to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Luray website, the information you previously provided can be retrieved, so you can easily use the Luray features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Luray services or websites you visit.

SECURITY OF YOUR PERSONAL INFORMATION

Luray secures your personal information from unauthorized access, use or disclosure. Luray secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

CHANGES TO THE STATEMENT

Luray will occasionally update this Statement of Privacy to reflect company and customer feedback. Luray encourages you to periodically review this Statement to be informed of how Luray is protecting your information.

Frequently Asked Questions
+
What is your cancellation policy?
You can view our cancellation, as well as our other cabin rules & policies, on the policies page.
+
Are there any deals or promo codes available?
Yes! We have great ways to help our campers stay and save all season long. Check here to learn about all of our deals.
Follow us on Instagram
Instagram image 1
Instagram image 2
Instagram image 3
Instagram image 4
The Latest from the Journal
Gallery Image
Best RV Camping in Virginia - Jellystone Park™ Luray, VA
Find the perfect RV site at Jellystone Park™ Luray, VA! 15+ attractions, themed events, and on-site facilities are included in your stay when RV camping.
Gallery Image
Exciting Family-Friendly Attractions In Luray, VA
Luray, Virginia offers a variety of attractions perfect for all ages. Plan your day trip to Luray with our top 5 recommendations!
Gallery Image
The Ultimate Guide to Cabin Camping in Virginia
Learn why Jellystone Park™ Luray is the best option for cabin camping in Virginia – choose from 10 different cabin types for the best vacation ever.